Shipping policy
Shipping Policy
Last updated: July 31, 2026
Every order ships directly from the manufacturer's US warehouse to your door. That means factory-fresh, current-production stock — and it is why we can offer free shipping on every order.
Timelines
- Order processing: 1–2 business days. You receive an order confirmation immediately and tracking information as soon as your order leaves the warehouse.
- Parcel shipments (heaters, brackets, controls): typically 3–5 business days in transit.
- Freight / LTL shipments (fire tables, saunas, oversized items): typically 5–10 business days. The carrier calls the phone number on your order to schedule a delivery window. Freight deliveries are curbside.
Free shipping
Shipping is free to the 48 contiguous United States. For Alaska, Hawaii, or US territories, contact us at contact@domaform.com before ordering and we quote the actual freight cost — no surcharges hidden at checkout.
Important: inspect freight deliveries before signing
For freight/LTL deliveries, please inspect the packaging and product before signing the delivery receipt. If you see any damage, note it on the delivery receipt and take photos. This preserves your full claim rights. Report any damage to us within 48 hours at contact@domaform.com or +1 (307) 466-9544 — we handle the claim with the manufacturer and carrier for you.
Address changes and PO boxes
We cannot ship to PO boxes. If you need to change your shipping address after ordering, contact us as soon as possible — changes are possible until the order leaves the warehouse.
Questions
Domaform LLC · 30 N Gould St, Ste R, Sheridan, WY 82801 · +1 (307) 466-9544 · contact@domaform.com